Common questions
- Where do I send my transcripts?
- How do I order a transcript?
- When are the Course Schedules published?
- What parts of my student information is public and what is private?
- How do I update my address with the university?
- How can I get a student's address or phone number?
- How do I register for classes? How can I add or drop a class?
- How do I learn out about bars on my record?
- How can I get a copy of my class schedule?
- When will I get my grades?
- How can I prove my enrollment?
- How can I verify my degrees and attendance?
- How can I get a catalog?
- Can you send me an admission application?
- Can I get important dates like the start of class, spring break, or finals?
- What is a UT EID?
Where do I send my transcripts? Send them to the admissions office -- which handles transcripts you send us while transferring from another school -- and not to the registrar. (Their Be A Longhorn service gives details about transfers.)
How do I order a transcript? Official transcripts can be ordered online, in person, and by phone or mail. For transcript ordering instructions, see our Transcripts page.
When are the Course Schedules published? Generally, the fall Course Schedule is published in early Apr, summer appears in late Mar, and spring in mid-Oct.
What part of my student information is public and what is private? Certain parts of your student record -- such as your address and phone number, and your attendance and degrees -- is called directory information and can be released to the public on request. Other parts are confidential, and can be released only with your permission; these include your class schedule, grades, and grade point average. Descriptions and university rules about public and private student information can be found in the educational records chapter in appendix C of the General Information catalog. (A currently enrolled student can make directory information private by using our Restrict My Info service.)
How do I update my address with the university? You can change your local, permanent, and email addresses, and your phone number, using our secure Address Update service online, or change them offline by writing or visiting the registrar's office. Learn more on our Student addresses page.
How can I get a student's address or phone number? That information is available online in the Electronic directory. The official directory is printed on campus in October each year and is free as long as supplies last. No directory listings appear for students who have restricted their directory information.
How do I register for classes? How can I add or drop a class? Register, and add or drop, using our secure online Registration service during your designated access periods.
How do I learn about bars on my record? Get information on financial bars online using What I Owe. If the bar is administrative, like an advising or health center bar, contact the campus department that imposed the bar.
How can I get a copy of my class schedule? The registrar's Class listing service puts your schedule online. Use your eid to see it.
When will I get my grades? We put your official grade report online during the final exam period. We'll mail it to you if you've been awarded university honors or your scholastic status has changed; if neither of those apply, but you want it mailed anyway, request a grade report online. (Our office doesn't issue grade reports to law students, by the way.)
How can I prove my enrollment? Get an official certification of enrollment and awarded degrees by calling us at 512 475-7540. Learn more on our Certification page.
How can I verify my degrees and attendance? Use the registrar's online Degrees and attendance service to check when you've gone to UT and the degrees you've earned here. (The service works for all students whose records have been computerized.)
How can I get a catalog? Printed catalogs are sold at some campus-area bookstores, and appear online around the same time they appear in print. Catalog ordering instructions are available online, and you can call 512 475-7555 to have one mailed to you.
Can you send me an admission application? An application for admission is available online. For all questions about admission, call the university's admissions office at 512 475-7399.
Can I get important dates like the start of class, spring break, or finals? Our office publishes the official academic calendar on the web. For a sound recording of key dates, call 512 475-7591.
What is a UT EID? An eid is an electronic identifier that lets you use secure services online. Using your student identification number, choose a password and activate your eid with the university's eid self-service tools. For help getting or using an eid, see Eid help.